Frequently Asked Questions

Creating an account is free and takes less than two minutes. Click "Sign Up" in the navigation, select "I'm a Job Seeker," and enter your name, email, and a password. You can also sign up instantly using your Google or LinkedIn account. Once registered, you'll have immediate access to your dashboard and the free tier of AI tools.

Yes. Job seekers can browse job listings for free. Paid plans unlock AI tools: the Starter plan ($10/mo) gives access to the Resume Optimizer, Skills Matcher, Cover Letter Generator, and Resume Scorecard. The Pro plan ($25/mo) adds the Skills Gap Analyzer, Interview Answer Generator, email tools, and Tailor Resume to Job Description. The Expert plan ($49/mo) includes all 9 tools with expanded usage. You can upgrade at any time from your account settings.

Job seekers have access to 9 AI tools: Resume Optimizer, Skills Gap Analyzer, Interview Answer Generator, Follow-up Email Generator, Thank-you Email Generator, Skills-to-Job Title Matcher, Cover Letter Generator, Tailor Resume to Job Description, and Resume Scorecard. The tools available to you depend on your subscription plan, see our pricing page for details.

The Tailor Resume to Job Description tool rewrites your existing resume to better match a specific job posting. It reframes your experience and highlights skills already on your resume without inventing or fabricating anything new. Paste your resume and the job description, and the tool produces a tailored version ready to submit. Available on Pro and Expert plans.

The Resume Scorecard gives your resume an overall score out of 100 across five categories: presentation and formatting, work experience, skills and keywords, education and certifications, and summary or objective. You also receive a list of strengths, critical improvements, and additional suggestions. Available on Starter, Pro, and Expert plans.

Recommended Jobs surfaces published job listings that match the skills in your profile, ranked by how many of your skills align with each role's requirements. To get personalized recommendations, add your skills to your profile. Access Recommended Jobs from the left navigation in your dashboard.

Career Services offers personal, one-on-one professional support beyond the AI tools. Available services include a personal resume review by a career expert and one-on-one career coaching. Submit a request from the Career Services page in your dashboard and a team member will follow up with you directly.

Yes. The Resume Optimizer and several other tools allow you to upload your existing resume as a PDF or Word document (.docx). Our system will parse and analyze your resume, then provide tailored suggestions. You can also paste plain text directly into the tool if you prefer.

You can cancel at any time from your Account Settings under "Billing." Cancellation takes effect at the end of your current billing period, you won't lose access immediately. No cancellation fees apply. If you have any trouble cancelling, contact our support team and we'll help you right away.

Absolutely. Your resume, career documents, and any content you submit to our tools are private and are never shared with employers or third parties without your explicit consent. Content you submit is used only to power the specific tool you're using. Please review our Privacy Policy for full details.

Our AI tools produce high-quality, contextually relevant output for most use cases. However, AI-generated content should always be reviewed and edited by you before use. The tools work best when you provide detailed, accurate input. We continuously improve our models based on user feedback and industry data.

You can reach our support team via the contact form on this site. We aim to respond to all inquiries within one business day. Pro subscribers receive priority support with faster response times. You can also browse this FAQ or check our documentation for instant answers.

Click "Sign Up" or "Post a Job" and select "I'm a Company / Employer." Enter your company name, your name, email, and a password. After registration, you can complete your company profile, which helps attract quality candidates. Once set up, you'll be able to post jobs and access our suite of hiring tools.

We offer four company plans. Basic ($25/mo) covers a single user. Essential ($60/mo) supports up to 5 users. Enterprise ($240/mo) supports up to 10 users with full access to all AI tools. Premier is designed for large teams (50+ users) and is available via custom pricing, contact us for details.

Company accounts have access to 13 AI tools covering the full hiring lifecycle: Job Description Generator, Interview Questions Generator, Employer Brand Story Generator, Job Posting SEO Optimizer, Candidate Outreach Message Generator, Job Title Normalizer, Interview Debrief Template Generator, Onboarding Email Generator, Candidate Persona Builder, Hiring Scorecard Generator, Candidate Email Sequence Generator, Offer Letter Generator, and Competitor Employer Analysis.

From your company dashboard, click "Post a Job." You can write your job description manually or use our Job Description Generator to create one with AI. Once your listing is live, it will be visible to all job seekers on the platform. You can also use our Job Posting SEO Optimizer to improve visibility in search results.

Multi-user access is available on Essential, Enterprise, and Premier plans. The company admin can register team members directly from the Company Members page in the dashboard. Each user gets their own login under the company's shared subscription. User limits per plan: Essential (5 users), Enterprise (10 users), Premier (50+ users).

Candidate data is handled in accordance with our Privacy Policy and applicable data protection regulations including GDPR and CCPA where applicable. You may only use candidate information for legitimate hiring purposes related to the positions you have posted. Misuse of candidate data is a violation of our Terms of Service.

Yes. You can upgrade, downgrade, or cancel your plan at any time from your Billing settings. Upgrades take effect immediately. Downgrades and cancellations take effect at the end of your current billing cycle. No cancellation fees apply. If you need help, contact our support team.

Yes. For organizations with large hiring teams, high-volume job postings, or custom integration needs, we offer Enterprise plans with custom pricing, dedicated account management, API access, and SLA commitments. Please contact us with details about your team's needs and we'll put together a proposal.

You can request account deletion from your Account Settings page. Once confirmed, your account will be scheduled for permanent deletion. Personal data, resumes, and generated documents are removed within 30 days in compliance with GDPR. Active subscriptions are cancelled automatically. This action cannot be undone.

We collect only the information necessary to provide our services: your name, email, profile details, and content you submit to our tools. We do not sell your data to third parties. Content submitted to AI tools is processed for that request only and is not used to train models. For full details, please review our Privacy Policy.

We use essential cookies to keep you logged in and maintain your session. We do not use third-party advertising or tracking cookies. Analytics cookies, if used, are anonymized. You can manage cookie preferences in your browser settings. See our Privacy Policy for details.

Yes. We comply with the General Data Protection Regulation (GDPR) for users in the European Economic Area and the California Consumer Privacy Act (CCPA) for California residents. You have the right to access, correct, export, or delete your personal data at any time. To exercise these rights, visit your Account Settings or contact our support team.

Go to Account Settings from the navigation menu. To change your password, enter your current password and your new password. To change your email address, enter the new email and verify it via a confirmation link. For security, you will receive a notification at your old email address when either is changed.

We accept payments through PayPal, which supports credit cards, debit cards, and PayPal balance. All transactions are processed securely through PayPal's payment infrastructure. We do not store your payment details on our servers.